Policies & Terms

 

 

UNIQUELY40 POLICIES AND TERMS

 

 

A  Free Consultation with Uniquely40 will be the initial contact with prospective clients.   The project or task will be discussed in details and recorded for future references.  From this initial Consultation a PROJECT PLAN and a “WORK FOR HIRE AGREEMENT” will be prepared.

Before any work commences between Uniquely40 and their client, a  “WORK FOR HIRE AGREEMENT”,  which will be labeled either as, “CONTRACTUAL AGREEMENT”,    or “ADMINISTRATIVE ASSISTANT PACKAGE AGREEMENT” *1 is REQUIRED and MUST be signed. When the client signs the “WORK FOR HIRE AGREEMENT”, and pay according to what is stipulated in the “AGREEMENT”, they reserve the number of hours, which Uniquely40 will work with their business, monthly, weekly, yearly, or hourly.

  • IMPORTANT UPDATE: As of January 1, 2018, we will charge for additional Consultation phone calls, if the prospective client has not signed a contract with UNIQUELY40, LLC after the Free Consultation (includes Mentoring Students and Business Event Planning). This fee will be payable at the time of the Consultation through FRESHBOOKS or PAYPAL. An invoice will be emailed during the Consultation and must be paid at that time.

 

Each, “WORK FOR HIRE”, client will receive a “Welcome Package” from Uniquely40.  Included in the package will be:  (Does not apply to “Simple Contract”)

 

  • A Welcome Letter
  • A signed copy of their contract
  • Project Plan
  • Signed Non-Disclosure Agreement
  • Client ID number
  • Clients Only Personalized Extension and Voicemail – Available only on contracts over 3 months
  • Copy of Our Policies and Terms
  • Work Space Log in Password if applicable

BILLING:

The date the client signs their, “WORK FOR HIRE AGREEMENT”, starts their billing cycle.

IMPORTANT  UPDATE: 

  • AS OF JANUARY 1, 2017, UNIQUELY40, LLC WILL  NO LONGER OFFER RETAINERS  PACKAGES, WE WILL SWITCH TO A SYSTEM OF OFFERING  ADMINISTRATIVE ASSISTANT PACKAGE       TO OUR CLIENTS WHO ARE  USING  OUR RETAINER PACKAGES, YOU CAN KEEP YOUR RETAINER PACKAGES OR SWITCH TO OUR NEW SYSTEM.   ALL NEW CLIENTS WILL ONLY HAVE THE PACKAGES  SYSTEM TO CHOOSE FROM.                      

 

  • CONTRACTUAL AGREEMENT CLIENTS your payment is due before work commences. If you cannot make your payment, Please call our office to make arrangements for scheduling a weekly payment plan through our Secure Payment site.
  • ADMINISTRATIVE ASSISTANT PACKAGES, your payment is due before work commences. If you cannot make your payment on a monthly basis, please call our office to make arrangement for scheduling a weekly or bi-weekly payment plan through our secure payment site.
  • RETAINER CLIENTS Invoice is due on receipt, If a payment is not received by the 15thday, work will cease until payment is received and the next month a late fee of $15.00 will be added to clients invoice. (Does not apply to “Simple Contract”) – WILL NO LONGER BE OFFERED AFTER JANUARY 1, 2017
  • HOURS IN OUR RETAINER PLANS CANNOT BE ROLLED OVER THESE PRICES ARE DISCOUNTED FROM OUR REGULAR PRICE. (Does not apply to “Simple Contract”) – WILL NO LONGER BE OFFERED AFTER JANUARY 1, 2017
  • If more hours are needed to complete the clients’ project, the client will be immediately notified, a signed addendum stating the same MUSTbe on file in our office before the project continues. NO EXCEPTIONS. – WILL  BE DISCONTINUED AFTER JANUARY 1, 2017
  • We are no longer accepting checks or money order as payment, a link will be sent along with your invoice to pay via your computer or Smartphone –****IF AN INSUFFICIENT FUNDS NOTICE IS RECEIVED FROM THE CLIENTS BANKS, WE WILL CHARGE A FEE OF $30.00 FOR RETURNED CHECK.****
  • To pay by credit cards, you will be able to pay through Paypal, Freshbooks, WePay, and Square payment portal. The invoice will be sent with a link to pay online. No Credit or Debit card information is saved on these payment portals unless you choose to do so. Credit Cards accepted are Master, Visa, American Express, Discover and Debit Cards.  This is subject to a Convenience fee.
    ****IF A CHARGEBACK OCCURS AN ADDITIONAL FEE OF $50.00 WILL BE APPLIED TO YOUR ACCOUNT FOR AN ADMINISTRATIVE  SEARCH OF OUR RECORDS.****
  • Services provided to each client are listed in their “WORK FOR HIRE AGREEMENT” and Project Plan. SPECIAL PROJECTS are not listed in the, “WORK FOR HIRE AGREEMENT’, they are deemed Special Projectsbecause of the time and preparation involved.  They will be charged at a Special Discounted rate for   ADMINISTRATIVE ASSISTANT PACKAGES AGREEMENT AND CONTRACTUAL AGREEMENT CLIENT.  All others this discount does not apply.

 

  • UNIQUELY40, LLC reserves the right to charge per hour rate for RUSH JOBS.
  • UNIQUELY40, LLC reserves the right to charge an additional fee for work, at the request of a client to be performed on WEEKENDS OR HOLIDAYS.  (Holidays Observed – News Year Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, September 11, Thanksgiving Day {Thursday and Friday}, Christmas Day.) Our work week is Monday to Friday, with Friday dedicated to onboard clients only. NOTE:  Uniquely40 Vacations are usually scheduled from December 25th to January 1stand JULY 1ST  TO  JULY 6TH . We will, however, have someone on call to answer questions and request for services.  NOTE: CHRISTMAS DAY, NEW YEARS DAY; JULY 4TH AND JULY 5TH  NO STAFF MEMBER WILL BE AVAILABLE.
  • Prices are subject to change without notice, existing, “WORK FOR HIRE AGREEMENT”, will not be affected.

 

EXPENSES

 Expenses incurred on behalf of a client which are not included in any fees will be billed to the client.  (i.e. shipping, postage, long distance phone calls, special meeting after office hours, special software purchase, etc.) Your invoice total will reflect those charges in addition to your, “WORK FOR HIRE AGREEMENT” rate.  Expenses are charged at cost.  What Uniquely40 pays for these services is what will be billed to the client.

PRIVACY

 Confidentiality is vital to our business.  No information about our clients or their projects will be disclosed, or released to any other company unless it a requirement to complete our contractual agreed obligation.  At the conclusion of the assignment, clients’ files will be copied to a CD, or a Flash drive, and given to the client.  If clients request we maintain a copy, we will do so at a minimal charge to the client.  Otherwise, the original files will be deleted from our company’s computer.  Only the clients’ name, address and phone number will be kept in our database.

 WORK ETHICS

 We do not work on a commission basis, if your, “WORK FOR HIRE AGREEMENT’, have specific hours, and those hours are used while completing the project or task, we require payment for the hours used.  If your, “WORK FOR HIRE AGREEMENT”, includes a special price per project or task, when the project or task is completed, we require payment for each as mentioned.  Uniquely40 will and do not start any project or task from an Estimate or a Quote.   NO EXCEPTIONS.

 

CANCELLATION

 Cancellation of the, “WORK FOR HIRE AGREEMENT”, while in effect will only be accepted with the advance notice of Thirty (30) days.  Cancellation of a newly, “WORK FOR HIRE AGREEMENT”, must be made within Three (3) days of signing the “WORK FOR HIRE AGREEMENT”.  Any Work performed within said Three (3) days before cancellation must be paid for.   NO EXCEPTIONS

  DISPUTES

 Any disputes arising from a, “WORK FOR HIRE AGREEMENT”, will be mediated or arbitrated in Kings County, New York City.  All, “WORK FOR HIRE AGREEMENTS”,shall be governed and construed in accordance with the laws of the State Of New York.  Any changes to the “WORK FOR HIRE AGREEMENT”  must be agreed upon by Uniquely 40, LLC and the Client and MUST be in writing, no handwriting changes or cross-outs may be made by either party.

 

PAY AS YOU GO CLIENTS *2

 

PAY AS YOU GO CLIENTS are those who sign a “Simple Contract” labeled, “ACKNOWLEDGEMENT OF INDEPENDENT CONTRACTOR”.    This is used for clients that request a PAY AS YOU GO CLIENT status.  It is with the understanding that by choosing the PAY AS YOU GO Status that our price will be higher than that of our Old Retainer clients system or our Administrative Package System. This will be used with specified pre determining hours for a service(s) with a specific time, day, week, or month.  After the completion of said usages, the “Simple Contract” will expire.

It is understood, if a client request services after signing the “Simple Contract”, for additional days, weeks, or months;  another  “Simple Contract” must be completed and signed.

Cancellation of a “Simple Contract”, will ONLY be accepted:

One (1) Hour after signing same Day, “Simple Contract”

One (1) Day after signing a Week, “Simple Contract”

One (1) Day  after signing a Month, “Simple Contract”   

 

NOTE:  Any new clients after January 1st 2011, since it is that you will be invoiced prior for which the invoice must be paid in full, or a Deposit on work is required prior to work starting.  ANY WORK PERFORMED PRIOR TO CANCELLATION WILL BE DEDUCTED FROM MONIES PAID AND THE REMAINING BALANCE RETURNED TO THE CLIENT. (PAY AS YOU GO CLIENTS ONLY)

Payment for a “Simple Contract”, must be paid in full at the signing of the “Contract”, before work commence.

NOTE:  Fees for returned checks and charge backs are the same as “WORK FOR HIRE AGREEMENTS”.(See above)

 Services to be paid in full are:

  1. General Office Work: (i.e. Travel Arrangements, Phone Calls to Clients, Desktop Publishing, Appointment Scheduling, Concierge Services, Personal Assistant Services, Invoicing)

The “Exceptions” to this are:

  1. Special Office Work, (i.e. creating PowerPoint Presentation, Expense Report, Email Management, Business Letter writing, Matrix Report Creation, etc.)
  2. Special Project, (i.e Database Maintaining, Researching and Investigation)

Payments:  1st  – at the signing of the contract a 50% deposit is required, 2nd – before the completion of the project the final 50% is due.  No work will be released without the project being paid in full.

 “Simple Contract”,  clients will receive a package containing

  1. Copy of Contract
  2. Username and Passwords for Secure Payment Page
  3. Non Disclosure Agreement
  4. Our Terms and Policies

 

All other portion contained in the Terms and Policies will be in effect with the “Simple Contract”.   Note:  The term “WORK FOR HIRE AGREEMENT” will/should be replaced by “SIMPLE CONTRACT” when referring to “SIMPLE CONTRACT”.

*1 and *2 –  New Services Added

 

 

Revised March 10, 2018

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UNIQUELY40 POLICIES AND TERMS by UNIQUELY40, LLC is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at www.uniquely40virtualoffice.com.

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